Support
Use the right contact path for MyAstro.pro account help, privacy requests, billing issues, store subscriptions, and safe use questions.
Use this for account access issues, product questions, sign-in recovery, and help navigating the web or mobile experience.
Email supportUse this for data access, correction, export, deletion follow-up, privacy concerns, or questions about how account and astrology profile data is handled.
Contact privacyUse this for payment confirmation issues, active plan questions, checkout failures, renewals, cancellation routing, duplicate charges, and refund review.
Contact billingEntertainment-only support
MyAstro.pro provides AI-assisted astrological interpretation for entertainment, self-reflection, and general informational purposes only. Support cannot provide medical, mental health, psychological, legal, financial, relationship safety, crisis, or emergency advice. If you may be in danger, need urgent medical care, or may harm yourself or someone else, contact local emergency services or a qualified crisis support provider immediately.
Fast path for account actions
Before emailing support, you can use the in-product account flows to reset your password, export your data, or delete your account directly. Google Play account deletion policy requires a clear web path for account deletion; this page points to the active deletion flow and privacy contact.
Apple App Store and Google Play help
Store subscriptions are tied to the Apple or Google account used for purchase. MyAstro.pro support can help verify product access and explain where to go, but store-managed renewals, cancellations, and many refund decisions may need to be completed inside the store account.